Warranty Submission

Our warranty program is simple and easy to follow. If you experience any issues with your artificial grass product during the warranty period, please contact us right away. Our team will work with you to understand the problem and determine the best solution possible.

It's important to note that our warranty does not cover damage caused by improper use or installation, including cutting the grass pile, fire, flood, or other natural disasters. It's essential to follow the installation instructions provided and ensure the proper care and maintenance of your artificial grass lawn products. Failure to do so may cause premature deterioration of the product and may void your warranty.

In addition to our standard warranty, we also offer extended warranty coverage options. This added protection extends your warranty coverage beyond the standard period, and gives you peace of mind in knowing that your investment is well-protected. Our customer service team is available to answer any questions you have regarding this option.